If you have forgotten or lost the password for your e-mail account, you can simply set a new password in the e-mail administration in the Control Panel. If you only want to change your password, you can make the change directly in Webmail.
Changing the password in the e-mail administration (Control Panel)
- Log in to your personal customer area
![Change the password of a mailbox 1 Kundenbereich Login DE](https://swizzonic.support/wp-content/uploads/Kundenbereich_Login_DE-300x193.png)
- Select the relevant domain in the Control Panel under Domains and products and click on it.
![Change the password of a mailbox 2 E MAIL Passwort aendern DE 1](https://swizzonic.support/wp-content/uploads/E-MAIL_Passwort-aendern_DE_1-300x151.png)
- Click on the EMAIL icon
![Change the password of a mailbox 3 E MAIL Passwort aendern DE 2](https://swizzonic.support/wp-content/uploads/E-MAIL_Passwort-aendern_DE_2.png)
- On the page that opens, find the e-mail address whose password you want to change in the list or in the field provided (A). Then click on the Actions button (B).
![Change the password of a mailbox 4 E MAIL Passwort aendern DE 3](https://swizzonic.support/wp-content/uploads/E-MAIL_Passwort-aendern_DE_3-300x134.png)
- Then click on the Change password link.
![Change the password of a mailbox 5 E MAIL Passwort aendern DE 4](https://swizzonic.support/wp-content/uploads/E-MAIL_Passwort-aendern_DE_4-250x300.png)
- Enter your new password (it must have a medium to high security level) and repeat the process to confirm. Then click on the Change button.
![Change the password of a mailbox 6 E MAIL Passwort aendern DE 5](https://swizzonic.support/wp-content/uploads/E-MAIL_Passwort-aendern_DE_5-300x180.png)
Changing the password in Webmail
- Navigate to Webmail and enter your e-mail address and password.
![Change the password of a mailbox 7 WEBMAIL Passwort aendern DE 1](https://swizzonic.support/wp-content/uploads/WEBMAIL_Passwort-aendern_DE_1-249x300.png)
- After logging in, click on the gear icon at the top right.
![Change the password of a mailbox 8 WEBMAIL Passwort aendern DE 2](https://swizzonic.support/wp-content/uploads/WEBMAIL_Passwort-aendern_DE_2.png)
- Click on Basic settings and click on the Change password button.
![Change the password of a mailbox 9 WEBMAIL Passwort aendern DE 3](https://swizzonic.support/wp-content/uploads/WEBMAIL_Passwort-aendern_DE_3-300x130.png)
- Enter your current password and the new password. Please observe the security rules (at least one capital letter, one number, one special character).
![Change the password of a mailbox 10 WEBMAIL Passwort aendern DE 4](https://swizzonic.support/wp-content/uploads/WEBMAIL_Passwort-aendern_DE_4-300x255.png)
- Then click on Change password and log out.
Changing the password for mailboxes in the cPanel
- Log in to the Control Panel and click on the SWIZZHosting product.
![Change the password of a mailbox 11 cPanel E MAIL Passwort aendern DE 01](https://swizzonic.support/wp-content/uploads/cPanel_E-MAIL_Passwort-aendern_DE_01.png)
- Navigate to your Swizzonic cPanel
![Change the password of a mailbox 12 cPanel E MAIL Passwort aendern DE 02](https://swizzonic.support/wp-content/uploads/cPanel_E-MAIL_Passwort-aendern_DE_02-300x100.png)
- Click on E-mail accounts in the E-MAIL section.
![Change the password of a mailbox 13 cPanel E MAIL Passwort aendern DE 03](https://swizzonic.support/wp-content/uploads/cPanel_E-MAIL_Passwort-aendern_DE_03-300x41.png)
- Click on the MANAGE button.
![Change the password of a mailbox 14 cPanel E MAIL Passwort aendern DE 04](https://swizzonic.support/wp-content/uploads/cPanel_E-MAIL_Passwort-aendern_DE_04.png)
- In the Password field, enter the new password you want to use for the e-mail address. The password must have a security strength of 65. You can also generate a password by clicking on GENERATE.
![Change the password of a mailbox 15 cPanel E MAIL Passwort aendern DE 05](https://swizzonic.support/wp-content/uploads/cPanel_E-MAIL_Passwort-aendern_DE_05-300x99.png)
- Click on UPDATE EMAIL SETTINGS.