If you have forgotten or lost the password for your e-mail account, you can simply set a new password in the e-mail administration in the Control Panel. If you only want to change your password, you can make the change directly in Webmail.
Changing the password in the e-mail administration (Control Panel)
- Log in to your personal customer area
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- Select the relevant domain in the Control Panel under Domains and products and click on it.
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- Click on the EMAIL icon
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- On the page that opens, find the e-mail address whose password you want to change in the list or in the field provided (A). Then click on the Actions button (B).
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- Then click on the Change password link.
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- Enter your new password (it must have a medium to high security level) and repeat the process to confirm. Then click on the Change button.
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Changing the password in Webmail
- Navigate to Webmail and enter your e-mail address and password.
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- After logging in, click on the gear icon at the top right.
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- Click on Basic settings and click on the Change password button.
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- Enter your current password and the new password. Please observe the security rules (at least one capital letter, one number, one special character).
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- Then click on Change password and log out.
Changing the password for mailboxes in the cPanel
- Log in to the Control Panel and click on the SWIZZHosting product.
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- Navigate to your Swizzonic cPanel
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- Click on E-mail accounts in the E-MAIL section.
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- Click on the MANAGE button.
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- In the Password field, enter the new password you want to use for the e-mail address. The password must have a security strength of 65. You can also generate a password by clicking on GENERATE.
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- Click on UPDATE EMAIL SETTINGS.